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Privacy Policy

Effective Date: September 19, 2025

Company Name: Aware and Willing, LLC

Legal Structure: Limited Liability Company (LLC) organized in the State of Iowa, USA


1. Introduction


Aware and Willing, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes the types of information we collect, how we use it, and your rights regarding your personal information.
 

We provide coaching, assessment, and training/development services exclusively to adults age 18 and over. We do not target, market to, or knowingly collect information from anyone under the age of 18.
 

This Privacy Policy is intended to meet applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.


2. Information We Collect

We may collect the following types of information from you:

· Personal Information: Name, email address, phone number, mailing address, job title, employer name, or other identifiers you provide voluntarily.

· Payment Information: Billing address and payment method.

· Service-Related Information: Notes, assessments, or feedback from coaching sessions.


3. How We Use Your Information

We may use your information to:

· Provide and personalize coaching services.

· Communicate with you regarding scheduling, billing, and service updates.

· Process payments and manage invoices.

· Maintain internal records for administrative and legal compliance.

· Improve our services and website.

· Comply with legal and regulatory obligations.


4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal bases for processing your personal data include: 

· Consent (Article 6(1)(a))

· Contractual necessity (Article 6(1)(b))

· Legal obligation (Article 6(1)(c))

· Legitimate interests (Article 6(1)(f))


5. Your Privacy Rights

Depending on your location, you may have certain privacy rights. Under the GDPR (EU/EEA/UK) you have the right to:

· Access your data

· Correct or update inaccurate data

· Request deletion of your data

· Restrict or object to processing

· Data portability

· Withdraw consent


Under the CCPA (California) you have the right to: 

· Know what personal information we collect and use and to request deletion of personal information

· Non-discrimination for exercising your privacy rights


How to Exercise Your Rights:
You may exercise your rights by contacting us at the email address provided below. We may need to verify your identity before responding to your request.


6. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these limited situations:

· With service providers and vendors who help us operate our business (such as payment processors or IT providers) and who are bound by confidentiality obligations.

· When required by law, regulation, subpoena, or legal process.

· If necessary to protect our legal rights or the safety of our clients and others.


7. International Data Transfers

If you are located outside the United States, please note that your personal information may be transferred to and processed in the United States, which may not provide the same level of data protection as your home country. By using our services, you consent to this transfer.


8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.


9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, or as required by law, regulation, or contractual obligations.


10. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from an individual under 18, we will promptly delete it.


11. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. Please review the privacy policies of those sites when you visit them.


12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Effective Date” at the top of this page. Your continued use of our services after changes are posted means you accept those changes.


13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Aware and Willing, LLC
822 Ashwood Drive
Huxley, Iowa, USA
Email: dhannasch@awareandwilling.com
Phone: 515-451-5483



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